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Well-being Service

Here at the College we are dedicated to supporting the well-being of both our students and our staff. Our College community is open and communicative about all aspects of mental health, welfare and well-being and we understand how debilitating it can be when this is compromised.

We have a dedicated team of well-being advisors who are here to support you and there are events across the year that will be available to you in order to work pro-actively on your own self-care.

Your Progress Coach and tutors are linked directly to the well-being service and can help you access them if and when required. 
 

How to Access the Team

Our students are able to access the well-being service via our daily drop-in sessions 9.00am - 1.00pm in the Student Experience Hub. You can access these sessions by asking at the Welcome Desk or speaking to your progress coach or tutor. You can also email the team at wellbeing@yorkcollege.ac.uk.

Current students can also access useful resources and support via the Student Portal. If you are a current student, please click here to learn more.

Student with tutor in student experience hub

Well-being Advisors

The well-being advisors are specialist trained advisors offering support to students for a wide range of mental health, welfare and well-being difficulties.

The well-being advisors work closely with the volunteer counsellors, progress coaches and curriculum areas and they work in collaboration with external services.

Student with tutor in student experience hub

Well-being Advisors

The well-being advisors are specialist trained advisors offering support to students for a wide range of mental health, welfare and well-being difficulties.

The well-being advisors work closely with the volunteer counsellors, progress coaches and curriculum areas and they work in collaboration with external services.

Counselling

Our volunteer counsellors offer up to six sessions of therapy for emotional and mental well-being. They offer one-to-one sessions for low-level mental health issues and they work alongside the well-being advisors to offer a bespoke package of care.

Progress coach giving advice and guidance to students in booth in the Your Experience Hub 1
Progress coach giving advice and guidance to students in booth in the Your Experience Hub 1

Counselling

Our volunteer counsellors offer up to six sessions of therapy for emotional and mental well-being. They offer one-to-one sessions for low-level mental health issues and they work alongside the well-being advisors to offer a bespoke package of care.

What we do

Following an initial appointment, we can offer:

  1. 1:1 follow up sessions
  2. Counselling
  3. Mental health and well-being workshops
  4. Practical advice and guidance
  5. Mental health first aid
  6. Staff to student mentoring
  7. Support through self-help
  8. Referral and liaison with external services
How we work

Confidentially 
Everything we discuss is confidential and we will always ask your permission to talk to others involved in your support, unless you or somebody else is at serious risk of harm. We will discuss confidentiality with you at our first meeting.

Professionally 
We have a commitment to listen to you, ensure you are given relevant and accurate information, treat you with respect and take your views seriously.
 

Need help now?

If you need immediate support due to a mental health crisis please contact your GP or go directly to A&E.

Alternatively you can contact the NHS crisis team for York, Selby, Ryedale, North Yorkshire, Durham, Darlington and Teesside on: 0800 0516 171
 

For additional support:
 

The Hub of Hope - is a first of its kind, national mental health database which brings together organisations and charities, large and small, from across the country who offer mental health advice and support, together in one place.

SHOUT : Chasing the Stigma Crisis Messenger service, a 24/7 text messaging service to provide support and help to those most in need.

The Samaritans www.samaritans.org provide a 24-hour helpline for people in distress and despair 116 123
York Samaritans are based at 89 Nunnery Lane, York - 01904 655888 (phone for details about visiting times). This map will help you find them. www.samaritans.org/branches/york-samaritans

HOPElineUK www.papyrus-uk.org has a specialist helpline which helps young people (35 years and under) deal with suicidal thoughts and supports those worried about others.
 

Qwell - Access free, safe and anonymous support from NHS service provider Qwell for those aged 19+
 

If you or someone you know is experiencing domestic abuse:

IDAS provide a helpline and information

Supporting Victims in North Yorkshire provide a helpline and lots of useful and practical information on keeping safe.

Always phone 999 if you feel there is an imminent risk of harm.
 

Working for us

We welcome applications from trainee and qualified counsellors to join our team of volunteers.
 

To apply to be a volunteer counsellor at York College, please send us a CV outlining your training and experience. If you have any questions about the role, please email us at wellbeing@yorkcollege.ac.uk.