Award Crest
York College

The Digital Industries Apprenticeship are employed in a wide variety of different organisations in the public, private and voluntary sectors. The primary role of an IT Technical Salesperson is to sell a company’s technical products and services. They need a good knowledge and understanding of the portfolio of technologies that are available. They work to maintain good relationships with existing clients, gaining repeat business wherever possible from customers both internal and external, UK or internationally. They also approach potential customers with the aim of winning new business. They maintain a thorough understanding of existing technologies and those that are emerging. Typical Job Roles: Sales Associate, Sales Consultant, Sales Engineer, Entry Level Customer Support, Technical Retail Assistant, Technical Tele Sales, Junior Account Manager. York College will work with employers and key players in the sector to prepare and equip you to be successful in your career.

Qualifications and End Point Assessment Information

You will develop the knowledge, understanding, skills and Behaviours (know it, show it & live it) in relation to the areas of specialism associated with the role.

The final, end point assessment is completed in the last few months of the apprenticeship. It is based on a portfolio; a project; an employer reference and a structured interview with an assessor. An independent assessor will assess each element of the end point assessment and will then decide whether to award successful apprentices with a pass, a merit or a distinction.

Grading takes place at the end of the apprenticeship, following the end point assessment. The output is a single grade: pass, merit or distinction for the entire apprenticeship.

Method(s) of delivery

Delivery will be in partnership with employers and adopt a blended approach of on and off the job training and professional development. Apprentices will receive training and mentoring in the workplace and knowledge, skills and behaviour development at York College through classroom based activities.


Entry criteria

Apprentices will be required to have or achieve level 2 English and Maths and employers will set the selection criteria and entry qualifications, these may include A levels, a level 2 apprenticeship or other relevant qualifications, relevant experience and/or an aptitude test with a focus on functional maths.


The duration of this apprenticeship is minimum 12 months.

What next?

This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.

York College, graded Outstanding by OFSTED, is ideally placed to support both Apprentices and businesses to successfully engage with and benefit from Apprenticeships.

To find out more about how to become an Apprentice or how to recruit an Apprentice into your business please contact York Business Development Unit:- Tel: 01904 770368 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



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