Award Crest
York College

Entry requirements

4 GCSEs at grade D including English and Maths (grade 3+) or Level 1 Functional Skills in English and Maths, or any relevant course at Foundation Level eg Level 1 Certificate/Diploma in Travel, Tourism or Introduction to Hospitality Diploma at Merit Level or above. All applicants need to be successful at interview.


One year, with the option to progress to Level 3 the following year.

What will I study?

This qualification is for anybody that wants to work or already works within the travel industry and wants to develop their skills further. The qualification contains units that are relevant to all sectors of the industry, whether you’re entering into a career as a travel agent, resort representative or in tour operations.

While completing this course, topics are covered such as:

  • Customer Service in Travel and Tourism
  • Resort Representative
  • Tour Operations
  • Activity Tourism in the UK
  • Visitor Attractions
  • World Wide Travel Destinations
  • Retail Travel Services
  • Tourist Information Services

How will I be assessed?

Assessment will be through a combination of online testing, assignment work and short answer questions.

What could it lead to?

Students can progress onto higher level courses or progress into full-time employment. Potential job opportunities include:

  • Hotel Receptionist or Manager
  • Tour Manager
  • Tourist Guide
  • Tourist Information Centre Assistant
  • Travel Agent
  • Resort Representative

Course Enquiry

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