Award Crest
York College

What You'll Need

This personal development workshop aims to accelerate confidence levels and hone basic assertion skills, to the second stage. Building on the fundamentals, the session reveals effective responses to cope with more challenging behaviours, and valuable techniques are added to increase powerful resilience.
This is a full day course, suitable for anyone who has already attended a basic assertiveness training and now wishes to take their skills to a higher, more influential, level.

Duration and Attendance

This is a one day course - 9.30am to 4.30pm.

Next date to be planned but to register your interest please contact the Business Development Unit.

What You'll Do

This course will include:

  • Understanding the root pattern of the personal behaviour drivers
  • Identifying the 12 Faces of Aggression, and finding assertive responses
  • Giving and receiving assertive feedback
  • Using the voice as an assertive instrument
  • Influencing others with harmonised top-to-toe body language
  • The power of silence
  • The 3 levels of listening
  • Adjusting personal patterns to achieve more positive impact


There is no formal qualification for this course. You will receive a College Certificate of attendance to show you have attended

Course Fees

This course costs £75 per person

How to Apply

To apply for this course please contact: Business Development Unit, York College, Sim Balk Lane, York, YO23 2BB
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 01904 770368


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