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York College


(Level 2) Diploma in Business Administration 

(Level 3) Diploma in Business Administration

Most candidates start on a Level 2 and progress to the Level 3 although the level may be determined by the role in the workplace and previous qualifications.

Entry requirement

You will have a minimum of 3 GCSEs at grade D (grade 3+) or above including English and Maths.


(Level 2) takes one year to complete.

(Level 3) takes 18 months to complete.


Dates and Times

We are hoping to run this course again in Autumn 2017.


Why Business Administration?

Administrative roles exist across all industry sectors. Every business, large or small needs administrators who can provide quality support in a variety of different departments. For example you might work in a medical practice, hospital or an educational environment in a secretarial, personnel, accounts, purchasing or IT role.
By completing a Diploma in Business Administration you will enhance your administrative skills, improve your efficiency and performance and become a valuable team member. This will demonstrate to an employer that you have gained the right knowledge and experience to help in their business and encourage them to invest in you and your career.

What will I study?

Mandatory units: 
Communicate in a business environment 
Principles of providing administrative services  
Principles of business document production and information management  
Understand employer organisations  
Manage personal performance and development

Optional Units include:
Manage diary systems
Handle mail
Deliver customer service
Provide reception services
Using email
Develop working relationships with colleagues
Contribute to the organisation of an event

How will I be assessed?

There will be 3 mandatory online tests for each level of the course and the students will also gather evidence for a portfolio from their place of work to match their chosen units.

What could it lead to?

Good administrative skills are extremely valuable to employers and can lead to many other career opportunities including promotion, management training, or even starting your own business.

There is also the option to contiinue your study on the Level 3 Business Administration course.

Contact Us

If you have any questions about this course or any aspects of studying at York College please email or call (01904) 770400.

Whilst every effort has been made to ensure the accuracy of the information contained in this webpage, the content is subject to change where necessary.


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