Updated 8th February 2017
Runaway Helpline (http://runawayhelpline.org.uk) - For those young people who are thinking about running away, the Runaway Helpline offers free, confidential, 24/7 support to young people at any stage of running away; before they go, while they’re away, and even when they’re back home.
Free advice and support provided for employers and for apprentices who are feeling low, upset and struggling to keep up with their apprenticeship. It is confidential and run by fully trained professionals with expertise in mental health.
- Physical Emergency
If the situation is an emergency, for example a risk to someone's physical safety, call any member of staff and ask them to ring extension 444, which is the way to call a first aider. The first aider will then make an assessment about whether external emergency services need to be called.
- Worries or difficulties of any kind, at any time during the day
- If you need to speak to someone outside working hours
The Samaritans www.samaritans.org provide a 24-hour helpline for people in distress and despair 116 123
York Samaritans are based at 89 Nunnery Lane, York - 01904 655888 (phone for details about visiting times). This map will help you find them. www.samaritans.org/branches/york-samaritans
HOPElineUK www.papyrus-uk.org has a specialist helpline which helps young people (35 years and under) deal with suicidal thoughts and supports those worried about others .
SANEline www.sane.org.uk/what_we_do/support/helpline offers specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.