Award Crest
York College

Over the last 3 years the York College employer satisfaction survey has been carried out in conjunction with the ESFA survey to alleviate the burden for employers to complete more than one survey. The ESFA survey is distributed in March/April each year and additional follow up for the York College survey takes place in July/August.

Thank you to our employers that took the time to complete the employer satisfaction survey for 2017/18.

York College greatly values employers' feedback to help us improve our provision.

The results show that our employers continue to see our provision as outstanding:

   Overall 2017-18 (% said excellent or good)  Overall 2016-17 (% said excellent or good)  Overall 2015-16 (% said excellent or good)
The way in which the college assessors kept me informed about my employee's progress 86% 78% 83%
The professionalism and effectiveness of the college staff I dealt with was 94% 76% 92%
The flexibility in the way assessments were offered in the workplace was 92% 74% 86%
Areas that have been impacted by the Training      
Able to make internal promotions 73% 71% 82%
I would use York College again for more training if we needed it in the future? 96% 85% 96%
I would recommend York College to another company if asked 96% 86% 97%

Overall

Satisfaction levels have dramatically increased across all questions.
The quality of our training has increased from 74% to 92%, an 18% increase from last year.
The way in which the college assessors kept employers informed has increased by 8% from 78% to 86%.
94% of employers feel the professionalism and effectiveness of the college staff they dealt with was excellent or good compared to 76% last year.
The flexibility of the way assessments are offered in the workplace has increased by 18% (74% to 92%).
96% of employers would use YC for training again and recommend to another company.